Status detail: Connectivity – Southampton Science Park

Initial update: 2016-06-07 10:57:38

Latest update: 2016-06-07 21:32:53

Current status: Resolved

7th June 2016 at 21:32: Resolved: Connectivity – Southampton Science Park
The Science Park contractors have completed their maintenance.
7th June 2016 at 15:12: Resolving: Connectivity – Southampton Science Park
We have received notification from the Science Park that their
contractors will be conducting emergency maintenance this evening on
their core network infrastructure. This is proactive maintenance in
response to an alert that the Science Park's contractor received from
their monitoring platform.

Work starts: 07/06/2016 19:00
Work ends: 07/06/2016 21:00
Expected impact: 1 hour

Your connection will drop during this maintenance window and traffic
will not be able to pass across your Science Park provided circuit(s)
during this time. This may affect backups or other scheduled tasks
that require internet connectivity.

Vostron engineers will monitor these works remotely and will be in
communication with the Science Park contractors to resolve any issues
should they appear.

We apologise for the short notice of these works, however they are
essential to keep your services functioning correctly.
7th June 2016 at 14:39: Resolving: Connectivity – Southampton Science Park
The Science Park require an emergency maintenance this evening while they replace hardware.

This will result in network downtime between 19:00 and 21:00 this evening.
7th June 2016 at 10:57: Investigating: Connectivity – Southampton Science Park
We are investigating a 4-minute incident that affected approximately 20 customers for four minutes at 10:39 this morning. We are working with the Science Park to investigate the cause of this incident.