Found something we haven't? Get in touch and our Network Operations Centre team will get engineers looking at your problem as quickly as they can.
Whether it's an issue with a single telephone or a major network outage, please do get in touch.
Support lines are open Monday to Friday 9:00 AM to 5:30 PM. Email support is also available on the same schedule.
For customers with enhanced support coverage or 24x7 support, please ring the dedicated priority support number, which should have been given to you when you first signed up for the service.
Please do be aware that there may be a short delay in answering priority support calls out of hours while our system contacts the on-call engineers.